What do we collect?
We collect the following details and information from our customers when making a purchase or attempting to purchase to provide the best services.
- Name (optional)
- Contact information, including address and email
- Phone number (optional)
- Full address, including country, city, state, PIN Code
- Bank details, including credit or debit card number
This would be referred to as 'Order Information.' Moreover, we automatically collect some information from your device, which includes ━
- Information about your web browser
- IP address
- Time Zone
- Cookies installed on your website
All automatically collected information is referred to as 'Device Information.'
In addition, we also track customers buying behavior, preference, and any other information you choose to provide on our platform.
Where and how do we use the collected information?
We require all this information to improve our services by understanding customers requirements. This information helps us in our research of customers' demographics, interests, and behavior for a better understanding of our customer’s likes and dis-likes in order to develop improved products and services. We use information shared by our customers in the following ways ━
- Improve our product and services offerings
- Maintain internal records of customers
- Provide customers with invoices and/or order confirmations
- For marketing purposes, including sending promotional emails about new & upcoming products & services, special offers, and other information of your interest
- To inform you about the new policies
- Respond to any problems or complaints
- For communication
- To connect with you in the future
We may also ask for
In addition to the above details and information, we may also ask our customers for the following:
- To subscribe to our social media channels
- Like and share social media posts
- Give us feedback about our services and products on the website and social media pages
- Your suggestions for improvement
- Complete survey forms about your satisfaction with our products and services
We are restricted to...
Customers' safety is our priority; thus, we protect our customer's personal details and information. Beard Care Pro is restricted from following the protocol that includes ━
- Share the personal information with the third party
- Disclose the information on the website
- Share it on social media without customers' consent
- Delete the customers' data if they ask
Customers are free to contact us via phone and email for assistance or information.